Amazon
Business strategy: Amazon centers its business around encouraging its
consumers to use its service in all areas of e-commerce.
Type of ERP software used and name: ERP (SAP)
How it benefits: Amazon uses this to manage and monitor every aspect of its
supply chain in one place this allows Amazon's several different departments to
seamlessly transfer information without changing the format. It also conducts
the resources of the company to a certain degree monitoring when a new shipment
of products needs to be purchased to be delivered in time for optimum
production levels
They also use it when dealing with customer orders
ensuring that their orders are properly filled and delivered at an appropriate
time ensuring that the customers have a positive experience.
Spotify
Business model: Spotify's freemium business model uses a self-serving funnel to convert free users to premium members. This generates most of their revenue and profits.Business strategy:
Spotify uses a cost-leadership strategy with a
low-cost advantage and a broad target market. This attracts international
customers, builds its user network, and supports network effects and
orchestrator business models.
Type of ERP software used and name: CRM (Salesforce)
How it benefits: Spotify uses a
system that allows them to allocate relevant ads to their customers. Their
sales team communicates through Slack, a unified communication tool. By using
this system, Spotify saw an impressive increase in productivity of 40% for the
sales team and a 53% increase in click-through rates on advertisements across
the platform. It also enabled teams to easily monitor and understand account
health, revenue performance, product adoption, and other related fields.
Freeport McMoRan Inc
Business strategy: Freeport aims to automate and integrate
all aspects of its business, including operations, administration, and risk
and compliance to boost safety, productivity, and efficiency. To achieve this,
they use an Agile methodology to identify opportunities, deliver quick wins,
and create momentum for further change.
Type of ERP software used and name: SCM (SAP Service and Asset Manager)
How it benefits:
SCM offers quick access to job details for FCX
field workers. It enables their managers to gain real-time insights into every
job. Automation is utilized to standardize data, simplify planning, and
eliminate the need for paper job packets. Digitalization of permits, safety
forms, and equipment numbers has made maintenance and equipment inspections
faster and easier.



Great real life examples!
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